The quality of product information exchanged through GS1 Data Source should be improved, considering experiences by retailers and results from analyses. When product information is incorrect, the online consumer is withheld accurate information to base his purchasing decisions on and logistical processes are upset.
- There is a clearly present sense of urgency resulting from legislation concerning labelling and the substantial growth of online retail.
- Retailer representatives, suppliers and GS1 are completely committed to make this programme a success.
- The program covers both logistic and label data.
- GS1 approaches and guides companies using a one-on-one philosophy whenever possible.
Data Quality 2.0 was developed by and for businesses in the food, health & beauty sector by a Taskforce data quality involving:
Retailers: Albert Heijn, Deli XL Bidvest, DIO pharmacy and perfumery, Jumbo, Sligro and Superunie.
Suppliers: Cloetta, GranFood, Nestlé, PepsiCo, Unilever, the FNLI and project manager Anneke Tees (from SME companies).
Your score is based on only a limited number of logical checks within the system. This does not provide a complete picture of the actual data quality. The Data Management Service compares the information about the physical product and the information printed on it with the data entered in GS1 Data Source. It is not possible to perform this check automatically.
Albert Heijn and Superunie are currently checking my products; do they need to be checked by GS1 once more?
Yes, because GS1 is also checking data of existing products. Albert Heijn and Superunie are phasing out their programmes.
The entire sector needs correct, complete and up-to-date product information in order to comply with legislation, service the online client and improve the logistic process.
All of the parties help to finance this programme: GS1, retailers and suppliers. The supplier is the owner of their information and as such responsible for its quality. Therefore, it also bears the expenses involved in the checks.
- Review your product data and correct any outdated or incorrect data. Have a look at the (Dutch-language) tips for preventing the most common mistakes.
- Make an estimation of the number of new products and corrections on data of existing products you are expecting annually. Reserve budget and design a process for sending in products for checking.
- You can apply for a check yourself when no product has been approved from a group of products from your range featuring identical packaging. Have a base product checked by your Data Management Service. Products that have their logistic information approved may serve as reference for products from one group and do not require physical checks. After approval, visit ‘MijnGS1’, the ‘reference’ page and link products to a reference.
I have outsourced the entering of data to a Data Management Service. Will my products also require checking?
In case you have outsourced the checking of data to a GS1 certified party, please send a copy of the contract to GS1. Your account manager will inform you on how to obtain an exemption from checks.
The DMS performs checks on data as available at the time of the initial call for checks. This data is available in ‘MijnGS1’ in the column ‘check call data’. Should you make changes after this date it is important to request new checks.
The date entered in the attribute ‘start availability date’ by the supplier triggers the call for checking. This date indicates when a product will be available and when data should be correct. This is a mandatory attribute and should always be filled correctly.
When data of products already listed in the data pool is changed, these products will be checked too. We check all fields listed here. The underlying idea is that suppliers will only change something in active products’ data. As all data of products in the active range should be correct, these need to be checked at least once.
Participation in GS1 Data Source is voluntarily although not free of obligation. Should you supply data through GS1 Data Source, you automatically enter the data quality programme. Dutch retailers and wholesalers have fully committed to the programme and expect their suppliers to do the same aimed at structurally improving data quality. Should you fail to do this, this could lead to them taking (commercial) measures on an individual level as a result. When a supplier declines to have his products checked after multiple requests, GS1 will start a procedure ultimately resulting in the supplier being shut off from using GS1 Data Source.
Yes: however, the intention is that checking should be performed before the product is actually sold, as data is required to be correct by then.
You should take out a ‘special relationship’ subscription. Publish your data to the data quality checker and your products will be included in the Data Quality checking process. You may turn to our customer support department in case of questions regarding reports or published products.
In case your client wants you to enter Data Quality 2.0, you will remain a GS1 Netherlands participant. You should take out a ‘special relationship’ subscription. You should continue to publish your data to the data quality checker and your products will still be included in the Data Quality 2.0 checking process. You will also receive the weekly data quality report. You may turn to our customer support department in case of questions regarding this report or published products.